Always have your goals, but always live by your standards, for they are what determine your true level of success.
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My ‘why’ was that my product, used by my prospects could, ultimately, change the world. And this realization was what made all the difference.
And clobbering a customer over the head with too much information has another downside: It can increase a client’s doubts about your product.
Real-deal confidence is an in-the-moment game, play it as if you cannot lose.
Using humor shows you’re vulnerable and if you show you’re vulnerable, the client is more likely to open up and show his or her own vulnerability.
What you feed your mind determines your mental health. Day by day, it influences your attitude, your conduct and, ultimately, your success.
If you think of yourself as an ever-improving rep, then you will constantly improve your work and your outcomes.
To successfully connect with your customers, you need to fully focus on what you’re doing in the moment and detach from everything else.
Start with developing a keen understanding of the person, and the specific values that he or she embodies.
When we see someone else smile, our mirror neurons make us also experience the positive emotions being displayed.